Walking Beside You in Times of Loss
Grief can touch every part of us. We understand how the pain of loss consumes, because we have said goodbye to our own pets. We have felt the emptiness when our wee companion is no longer by our side. Losing a pet is the hardest part of being a pet parent, and deciding the aftercare they deserve is just as difficult.
Our purpose is to walk gently beside you, to ease the weight of the practical details. We offer guidance, clarity, and aroha, so you can focus on what matters most — remembering, celebrating, and honouring a life that meant so much.
It is our privilege and responsibility when you entrust us to honour and uphold the life, love, and memory of your fur baby.
1.
Reach out to us. Whether you are preparing in advance or facing the sudden loss of your pet, let us know. We will listen and guide you through what comes next.
2.
Share your wishes. Every farewell is unique. We will discuss about your preferences, special requests, and the ways you’d like to honour your pet. We will create a plan that feels right for you and yours.
3.
Collection of your pet. We will carefully collect your pet, whether from your home, your veterinarian; or you may wish to bring them directly to us. Whichever way feels most comfortable, we will ensure it is done with dignity and respect.
4.
Gentle preparation. Your pet will be gently cleaned and prepared for their farewell. we will make sure they are treated with love and care every step of the way.
5.
Memorial or farewell. The personalised farewell service, is a time to reflect, to celebrate, and to remember the special life and love you shared. Tears are welcome.
6.
Ashes and keepsakes. We will return your pet’s ashes to you, along with any keepsakes you may have chosen. These can bring comfort as you carry their memory close.
7.
Ongoing support. If there is anything more you need, we are here to help. Our aroha and support do not end when the ashes are returned — we are only a phone call away.
A Gentle Journey with Water
Aquamation, or water cremation, is a very gentle and natural process. Essentially the body is placed in the warm alkaline water to allow all the organic tissues to breakdown to basic elements, leaving only the bones behind. The water then becomes nutrient rich that can be released to farm, or water system that goes back into river streams and sea, to start its new eco journey. It is a tender process that mirrors the nature’s way — but faster.
Families often find comfort in knowing that aquamation is both gentle for their pet and gentle on the earth.
For us, aquamation is more than a process. It is a way of saying goodbye with love and care — honouring life in a manner that is as kind and natural as the bond you shared.
Our Package
What’s included in the package?
Consultation*
General cleaning of pet
Temporarily storage until farewell*
Cleaning and blow dry and groom (if required) on farewell/cremation day*
1 Hour Private Farewell service*
Flower arrangement and setup*
Light Drink Refreshments*
Aquamation - Individual Chamber
Luxury pouch for storing your pet’s ashes/remains
Cremation certificate
* When a farewell service is added for $350 to complement any arrangement you select.
Price Calculator
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*Pricing is based on pick-up within a 50 km range. Additional costs may apply for locations beyond this distance.
The Loving Promise Plan
- ‘Talking about death doesn't make it happen’.
Sometimes, the hardest goodbyes come suddenly, before our hearts are ready. Other times, we know the day is drawing near, and we quietly carry that weight. In both moments, grief can feel heavy enough without the added worry of unexpected costs.
This is why we created a gentle way forward – a plan, much like a lay-by, that allow you to prepare at your own pace. With small steps, little by little, you can set things in place so that when time comes, your focus can rest where it belongs: on love, memory, and farewell.
It’s a gentle plan and a loving promise to the one you care – it’s about giving yourself the gift of peace. The gift knowing that when you are called to let go, everything is ready, and you can walk through those tender moments without added burden.
This option is here to ease the path, to give you breathing space, and the honour the aroha you hold for your companion. Because every goodbye deserves to be met with love, not worry.
